Querent turns your ERP into a Model Context Protocol (MCP) server your customers can query with any LLM - Claude, ChatGPT, or their own agents. No custom API to build. No integration to maintain.
Standardized on both ends - one connection in, one protocol out.
We start with your ERP - NetSuite, SAP, Dynamics, or similar - where most of what customers ask about already lives.
Order status, billing, account details, inventory - you choose the fields and scope, per customer or role.
A standardized, secured endpoint - hosted and maintained by us, not another integration your team babysits.
Claude, ChatGPT, or their own internal agents - same protocol, no proprietary app for them to install.
Querent isn't just a lookup tool for customers - it's a way to hand your customer service team real work again.
BEFORE QUERENT
"What's the status of order 48213?"
"Can you resend our March invoice?"
"What's our current account balance?"
All routed to a rep, all taking time away from harder problems.
AFTER QUERENT
Order status, invoices, and balances - answered instantly, self-serve.
Your reps get their time back for disputes, at-risk accounts, and proactive outreach.
The calls that come in are the ones that actually need a person.
Built on MCP, an open standard - not a proprietary format your customers need special tooling for.
Customers only ever see the data and accounts you grant them - nothing more.
Revoke, adjust scope, or add data sources any time - no engineering ticket required.
Today, Querent connects to your ERP - where order status, billing, and account data already live. E-commerce platforms, CRMs, and other systems are next.
Are you a customer instead? See the customer side →